Online reservations


Working hours:


Accepting and processing reservations: Sunday-Friday 09:00-18:00
Vehicle Pickup and return: Sunday-Friday 08:00-22:00

WE DO NOT WORK ON SATURDAYS

Please make a reservation 24 hours in advance and during working hours.



Rental Terms:


- identity card or passport of an EU member state, the minimum age of the user is 21 years.
- driver's license with driving experience of more than one year.
- security deposit exclusively in cash in the amount of 300€.
- rent in full amount in cash or via bank payment.
- we do not accept credit and debit cards.

Rent and security deposit are paid when picking up a vehicle. If you pay the rent by bank transfer to the account, the funds must be on our account before picking up the vehicle. The security deposit is 300€ in cash and is returned to the Lessee after the return of the vehicle, provided that the returned vehicle and associated equipment and the amount of fuel is in the same condition as when taking over.

We do not allow the use of vehicles for paid passenger transportation and taxi services (Uber, Bolt, etc.)

Prices:


The listed prices include VAT, permitted use within the EU and mandatory vehicle insurance. The surcharge for full comprehensive (Casco) insurance is from 10-30 €/day, and the surcharge for using a vehicle outside the EU (BiH, Serbia...) is 20-300 €/day, depending on the vehicle category. Mileage is unlimited only for motorcycles and cars, while for cargo vans it is limited to 500 km/day, and the fee for exceeding the agreed mileage is 0.2 €/km.

The regular rental price is reduced if the contracted rental period exceeds 5 days. The minimum rental period is 1 day (24 hours).

The use of the vehicle is allowed in all EU members and the countries of Iceland, Liechtenstein, Norway, Switzerland, Monaco and San Marino. For the use of the vehicle in other countries outside the EU (Macedonia, Serbia, Albania, Bosnia and Herzegovina and Montenegro) a special approval of the Lessor is required with an additional charge. Otherwise, the use of the vehicle in these countries is NOT allowed, and it will be immobilized.

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PRIVACY STATEMENT (GDPR)

Sophos Lab d.o.o., OIB: 78733100675, Našička 7, Zagreb (hereinafter: CAR-RENT) collects and processes personal data of its service users in its operations and takes measures to ensure that the processing of personal data is legal, fair and transparent. Data collection, processing and use are carried out in accordance with data protection regulations, and the terms used in this Statement have the meaning determined by EU Regulation 2016/679.
You can browse and use this website anonymously, as no data is collected that would enable your identification as an individual, and you are not obliged to provide us with your personal data as a condition of using the site.
By entering personal data in the designated fields on the Internet pages, you confirm that you have voluntarily made your personal data available and that you allow them to be used for the purpose for which the data was provided.
Vaše podatke obrađujemo i koristimo u svrhu izvršenja ugovora u kojem ste stranka i kako bi se poduzele radnje na Vaš zahtjev prije sklapanja ugovora ( npr. rezerviranje i najam vozila i sl.) te ako je obrada nužna radi poštovanja pravnih i zakonskih obveza CAR-RENT-a (npr. vođenje računovodstvenih poslova, dostava Vaših podataka nadležnom tijelu ako je vozilom koje ste koristili počinjen prekršaj i sl.)
We process and use your data for the purpose of executing the contract in which you are a party and in order to take actions at your request before concluding the contract (e.g. booking and renting a vehicle, etc.) and if the processing is necessary to comply with legal and statutory obligations of CAR-RENT -a (e.g. management of accounting affairs, delivery of your data to the competent authority if an offense was committed with the vehicle you used, etc.)
Data for which the laws or other regulations do not prescribe a storage period, are stored for a reasonable period, taking into account the category of data and the purpose for which they were collected. Data collected for a specific purpose will only be used for that purpose and will no longer be actively stored after a reasonable period of time has elapsed and that purpose has been fulfilled.

CONTACT

We recommend contact by message through applications:
WhatsApp | Viber | Telegram | SMS: +385 95 4444 123
Lokacija: Zagreb, Jarun